[正社員]医療事務 日英バイリンガル医師: Near Patient Physician Lead

A. Overall Purpose Of The Job This position serves as the TRICARE Near Patient Physician Lead for a specific country in which there may be multiple Near Patient Physicians and Nurses. This position is responsible for and provides clear medical leadership for the Near Patient efforts within the country to include both TRICARE Prime and Prime Remote beneficiaries. The program provides end-to-end care experience facilitation for TRICARE beneficiaries as they journey through purchased care sector provider care in selected regions outside the United States. The Near Patient Physician Lead serves as the liaison between the local Near Patient Medical Teams, the MTF (Military Treatment Facility) leadership, and the PCSPs (Purchased Care Sector Providers). In this role, the Near Patient Physician Lead will promote productive dialogue between all listed parties to ensure the success of the Near Patient program. This includes: • Training other Near Patient Physicians and their subordinates about International SOS, the US Military health care system, and the TRICARE Overseas Program (TOP). • Promoting and facilitating the education of PCSPs regarding International SOS, the US Military health care system, and the TOP. • Promoting and facilitating the education of MTF leadership regarding International SOS, TOP, and the Near Patient Program objectives. • Qualified and experienced medical practitioner who understands nuances of host nation medical care and understands US beneficiary expectations of care. • Establish and maintain effective and strong relationships with PCSPs. • Establish and maintain effective and strong relationships with medical leadership at MTFs • Build effective relationships with the Near Patient Nurse Lead, other Near Patient Team Nurses, and physicians, Near Patient Program Operational Staff, Regional Medical Director, and TOP Leadership B: Key Requirements • Provide functional oversight of all NPT activities • Provide direction and guidance to the NPT for escalated Inpatient Medical Management (IMM) cases that include when required reviewing Interim Discharge Summaries • Creating a centralized on-call duty roster for Near Patient Physicians in Japan and S. Korea to include participating in on-call duties • Monitor and manage Near Patient Medical Team caseloads using the TRICARE CRM management tools • Travel to MTFs and PCSPs as required to build and foster relationships • Support when required routine MTF meeting/event attendance, regular contact with MTF personnel to discuss medical cases, and meet with MTF medical leadership in accordance with the Statement of Responsibility • Support provider visits and inspections • Ability to work proficiently with TRICARE CRM system and provide SOAPe updates within the contractual/internal KPI’s • Ability to manage effectively service delivery issues with MTF’s and PCSP • Escalate as required to Near Patient Regional Medical Director to discuss/highlight case complexities/challenges • Ensure that Near Patient Medical Teams support Quality Assurance initiatives and case specific potential quality incident investigations and events. This will include compliments and complaints plus service recoveries • Conduct annual appraisals and when required manage performance improvement plans of Near Patient Team members • Near Patient Physician Lead location will be an individual decision based on service activities and key Near Patient locations • English language proficiency (written and oral) C. Key Responsibilities • Management and Administration (TRICARE) o Through direct supervision, provide support to the Near Patient Physicians o Facilitate effective positive teamwork and clear channels of communication both internally and externally. o Establish regular communication mechanisms to ensure the effective transmission of information to TOP medical staff on organizational and business objectives. o Interface with the Near Patient Physician to assure alignment. o Provides regular reports to the Near Patient Regional Medical Director on the status of the program to include any interactions with the MTF, network and International SOS staff as well as any feedback to include compliments, complaints, and suggestions from these stakeholders. • Service Delivery o Overseeing Inpatient Medical Management within the AOR o Drive strategic TRICARE initiatives in the region, as they relate to the Near Patient Program. o Demonstrate an understanding of the differences in the scope of services we provide the client. o Knowledge and adherence to International SOS internal policies and procedures, as well as policies and procedures outlined by our clients. o Ensure that patient’s information is stored appropriately in related systems and follows the internal procedures on privacy. Patient information is not shared with other departments or externally. o Communication with clients and colleagues is professional and meets business standards. o Achieve relevant objectives / KPI’s as outlined by Near Patient Regional Medical Director. o Support Quality Assurance initiatives working closely with Head of Quality Assurance Additional Responsibilities • Work flexible hours as appropriate to the needs of the position. • Participate and prepare for designated TRICARE meetings, quality and case reviews and annual audits, as operationally required. • Assist with the training of new Near Patient Medical Team members. • Work within and promote all International SOS’s policies, procedures, and corporate values. • Be aware of Intl. SOS’ OH & S policies and procedures. • Undertaking project work or reasonable duties as requested by Near Patient Regional Medical Director. • Maintain medical license and up-to-date passport.